Tuesday: This is a new process for you. I'm excited to teach you how to do it. Please ask me anything. There are no dumb questions.
Wednesday (after asking a question): I want you to feel comfortable that you can make some logical deductions based on the information that's available.
I'm sure she thinks I asked a dumb question and she's tired of answering them, but don't tell me I can ask you anything, then shut me down when I double check something.