PSA: When you rent a car and you bring it back, take a photo of every angle of the outside of the video. If you do not, you have no proof that you did not damage the vehicle because your word is not enough.
Budget said I got in a car accident and damaged a car. I didn't. State Farm asked if I had photos and if I walked around the car WITH the agent while I was at the airport. I didn't.
State Farm is now paying Budget $437 out of my $500 rental coverage allowance. This costs me nothing, but I'm pissed about it.
It's definitely a scam and I don't want people to scam State Farm just like I don't want them to scam my grandma. It's easier for State Farm to pay it than to go to court without my photo evidence (a defense).
So now, I'm THAT CHICK at every airport, taking photos, writing down notes about the smallest scratches, not signing anything until I do a thorough walk-around.
You live and you learn.